Operations Support

  • Otros
  • Tiempo completo
  • Híbrido (Colombia)
  • Back Office International Service

Key Responsibilities:

· Update internal systems and client platforms with key shipment and tracking (Import and Export) information.

· Proactively follow up on shipments (Import and Export) with senior specialists to ensure on-time delivery and issue resolution.

· Provide operational support to different operational areas as needed (logistics, compliance, customer service, sales).

· Attend internal and client meetings to take notes, follow up on action items, and support task execution.

· Assist the pricing team with requesting and consolidating international freight rates (air, ocean, multimodal).

· Prepare basic quotations under supervision, ensuring accuracy and compliance with client requirements.

· Help collect, validate, and upload shipping documentation (bill of lading, invoices, packing lists, certificates, etc.).

Job Requirements:

· Technical degree or currently pursuing a Bachelor’s in International Business, Foreign Trade, Logistics, Administration, or related fields.

· 6 months to 1 year of experience (including internships) in international logistics, customer service, foreign trade, or administrative support.

· Intermediate to upper-intermediate English level (B1/B2+).

· Basic knowledge of Excel and office tools (Google Workspace, Microsoft 365).

· CRM in logistics is a plus

· Positive attitude, strong attention to detail, and good organizational skills.

· Ability to work under pressure, manage multiple priorities, and meet tight deadlines.

· Willingness to learn new processes, tools, and systems across departments.

Key Competencies:

· Proactive and eager to learn

· Team player with strong communication skills

· Flexibility and adaptability to change

· Detail-oriented and analytically inclined

· Positive energy and results-oriented mindset

· Time management and task prioritization

Why Join Us?

· Be part of the fast-paced world of international logistics with U.S.-based clients.

· Learn from experienced professionals and work on real projects from day one.

· Join a collaborative, supportive team that values your attitude and commitment.

· Grow your career in a company that fosters development and continuous learning.