Description:
Are you ready to be part of a dynamic and innovative team? We are looking for a talented International Logistics Specialist to support one of our top clients. This is your chance to join a company that values your expertise and encourages growth and collaboration. You'll be managing import and export shipments across air, LCL, FCL, and domestic moves, ensuring smooth operations and exceptional customer service.
Duties and Responsibilities:
Manage Transactions: Oversee export and import transactions for an assigned base of accounts, ensuring all activities are handled efficiently.
Process Export/Import Files: Receive, review, and process multiple export/import files, ensuring all documentation is accurate and complete.
Stay Informed: Maintain knowledge of current Incoterms and any other requirements to ensure compliance.
Communicate Proactively: Maintain regular communication with clients, providing updates on their export processes and shipment statuses.
Coordinate Bookings: Work directly with airlines and steamship lines to arrange bookings for ocean shipments.
Multitask: Manage different modes of export/import shipping, including air, LCL, FCL, and domestic moves.
Handle Special Transactions: Identify transactions that require special documentation or handling and ensure they are managed appropriately.
Invoice Clients: Ensure clients are invoiced within the established time frame.
Resolve Issues: Work as a team to proactively resolve any problems or irregularities, advising the Team Leader, Operations Supervisor, and Branch Manager as necessary.
Provide Customer Service: Deliver excellent customer service to both internal and external customers.
Perform Additional Duties: Take on other duties as assigned to support the team.
Qualifications:
Strong organizational and multitasking skills.
Excellent communication skills to maintain client relationships and handle inquiries.
Knowledge of Incoterms, AES and ISF filing requirements.
Experience in managing air, LCL, FCL, and domestic shipments.
Ability to work collaboratively in a team-oriented environment.
Customer-focused attitude with a commitment to providing exceptional service.
Experience with airline rate negotiation and quotation is a plus.
Why You'll Love Working With Us:
Collaborative Culture: Join a team that values collaboration and innovation.
Professional Growth: We support your growth and development with opportunities to learn and advance.
Dynamic Environment: Work in a fast-paced, exciting environment where your contributions make a real impact.
Client Focus: Be part of a company that prioritizes client satisfaction and strategic success.
Ready to make a difference and be part of an amazing team? Apply today and let's achieve great things together!